100% Satisfaction Guarantee
We believe in our products — but more importantly, we believe in you. If you are not completely satisfied with your Adornn purchase, we will make it right. No hassle, no fine print, no shipping costs.
Our Promise
No Questions Asked
Not happy with the product? Simply let us know and we will issue a full refund or send a replacement. No forms to fill, no hoops to jump through.
Free Returns
We provide a prepaid return shipping label. Returning your product costs you absolutely nothing — not even the return shipping.
Fast Resolution
Our team processes refund requests within 24 hours. Refunds are issued the same day your return is dropped off — no waiting for packages to arrive.
Eligibility
Our guarantee is intentionally broad. Here is all we ask:
The Process
Contact Us
Email us at support@adornn.com or use our contact form with your order number and reason for the request.
Quick Review
Our team reviews your request within 24 hours. Most requests are approved instantly — no questions asked.
Choose Resolution
We offer a full refund to the original payment method or a free replacement — whichever you prefer.
Relax
If returning, we provide a prepaid return label. Once tracking shows return in transit, your refund is processed.
Timeline
From request to resolution — here is how quickly things move:
Experience Adornn with Confidence
Your satisfaction is our priority. If something is not right, we are just an email away. No hassle, no fine print — just our promise to you.