Privacy Policy
Last updated: March 15, 2026
At Adornn, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or purchase our products. By using our services, you consent to the practices described in this policy.
Information We Collect
We collect information you provide directly to us when you create an account, place an order, subscribe to our newsletter, fill out a form, or contact our support team. This may include your name, email address, shipping address, billing address, phone number, and payment information. We also automatically collect certain technical information when you visit our site, including your IP address, browser type, operating system, referring URLs, and browsing behavior through cookies and similar technologies.
How We Use Your Information
We use the information we collect to process and fulfill your orders, communicate with you about your purchases, send you marketing communications (with your consent), improve our website and product offerings, personalize your shopping experience, detect and prevent fraudulent activity, and comply with legal obligations. We do not sell your personal information to third parties.
Payment Processing
Your payment information is processed securely by our third-party payment processors. We do not store full credit card numbers or banking details on our servers. All payment transactions are encrypted using industry-standard TLS (Transport Layer Security) protocols and comply with PCI DSS requirements.
Cookies & Tracking
Adornn uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website. We respect Do Not Track signals and offer a cookie consent banner on your first visit.
Data Sharing & Disclosure
We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, delivering packages, sending emails, and analyzing data. These partners are contractually bound to protect your data and may only use it for the specific services they provide to us. We may also disclose information when required by law or to protect our rights.
Data Retention
We retain your personal information for as long as your account remains active or as needed to provide you with our services. After your account is closed or after an extended period of inactivity, we will securely delete or anonymize your data in accordance with our data retention policy, unless we are required to retain it for legal or regulatory purposes.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, update, or delete your personal information. You may also have the right to data portability, to withdraw consent at any time, and to lodge a complaint with a data protection authority. To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days.
Data Security
We implement a variety of security measures to protect your personal information, including encryption, firewalls, secure socket layer (SSL) technology, and regular security audits. Our team undergoes annual privacy and security training. Despite these measures, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites, products, or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to information collected by Adornn.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately, and we will take steps to delete that information from our systems.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. When we transfer data across borders, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by relevant authorities and compliance with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of material changes by posting the updated policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Officer at privacy@adornn.com or write to us at:
Adornn Wellness Pvt. Ltd.
Attention: Data Protection Officer
123 Heritage Lane, Botanical Gardens
Kochi, Kerala 682001
India
This Privacy Policy is part of our commitment to transparency and trust. View our Terms of Use and Satisfaction Guarantee.